Information We Collect

We collect information that you provide directly to us when you use our financial security services, create an account, or communicate with our team.

• Personal identification details including name, email address, and phone number
• Financial information necessary for providing security assessments and recommendations
• Technical data such as IP address, browser type, and device information
• Communication records when you contact our support team
• Usage data showing how you interact with our learning programs and services

We only collect information that's necessary for delivering our services and improving your experience with brexolinava's financial security solutions.

How We Use Your Information

Your personal information helps us provide personalized financial security guidance and maintain the quality of our educational programs.

Specifically, we use your information to deliver customized learning experiences, send important updates about your account or our services, improve our educational content based on user feedback, and ensure the security of your account and our systems.

When you participate in our learning programs, we track your progress to provide meaningful insights about your financial security knowledge development.

Information Sharing and Disclosure

brexolinava operates with strict data sharing principles. We share your information only in limited circumstances and always with appropriate safeguards in place.

• With trusted service providers who help us deliver our educational programs
• When required by Australian law or to protect our legal rights
• With your explicit consent for specific partnerships or opportunities
• In anonymized form for research and service improvement purposes

Any third-party providers we work with are carefully vetted and bound by strict confidentiality agreements that meet Australian privacy standards.

Your Privacy Rights Under Australian Law

The Australian Privacy Principles give you significant control over your personal information. You have the right to know what information we hold about you and how we use it.

You can request access to your personal data at any time by contacting our privacy team. We'll provide this information within 30 days, usually much sooner.

If you're concerned about how we've handled your privacy, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) after giving us a chance to address your concerns directly.

Data Security and Protection

We implement multiple layers of security to protect your personal information from unauthorized access, alteration, or disclosure.

Our security measures include encrypted data transmission, secure server infrastructure, regular security audits and updates, restricted access to personal information on a need-to-know basis, and staff training on privacy and security best practices.

While we take extensive precautions, no internet-based system is completely secure. We continuously monitor and improve our security practices to stay ahead of emerging threats.

Data Retention and Deletion

We keep your personal information only as long as necessary to provide our services and meet legal requirements.

• Account information: Retained while your account is active plus 7 years
• Learning progress data: Kept for 5 years to support your ongoing development
• Communication records: Stored for 3 years for customer service purposes
• Technical logs: Automatically deleted after 12 months

When we delete your information, we do so securely and completely. Some anonymized data may be retained for statistical analysis and service improvement, but this cannot be linked back to you personally.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how you use our services.

Essential cookies are necessary for basic website functionality, while analytics cookies help us improve our content and user experience. You can control cookie settings through your browser, though disabling certain cookies may affect website functionality.

We don't use cookies for advertising purposes or share cookie data with advertising networks. Our focus is on improving your learning experience, not tracking you across the internet.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and highlight the updates on our website.

Your continued use of our services after policy changes indicates your acceptance of the updated terms. However, we'll always honor the privacy promises made when we first collected your information.